FAQ – Matcha Lifestyle

FAQ

What are the Health Benefits of using Matcha?

There are SO many amazing health benefits of using Matcha. From its water soluble Antioxidants that help fight free-radicals and cleanse/detoxify your body to its increased potency to reduce inflammation and prevent heart and brain disease. After thorough research we were able to confirm that consuming Matcha increases metabolism (thus, aids in weight loss), promotes a state of relaxation and well-being by acting upon brain functioning (L-theanine you are just awesome!), reduces systemic inflammation as well as inflammation on the skin. 

Furthermore, Chlorophyll is a pigment that is well abundant in Matcha. It converts the Sun's energy into Chemical energy through the process of Photosynthesis. It has a very similar structure to Hemoglobin's. Researchers have long suggested, including in prestigious scientific journals that there may be a significant relationship between Hemoglobin and Chlorophyll in increasing energy/oxygen processing. No wonder that Monks have used it for centuries to gain mental clarity and better focus.
 
Matcha has also been and is still widely used by Japanese women as a secret ingredient for their glowing skin care rituals. Matcha improves skin elasticity by increasing collagen levels, it soothes, helps to clear wounds, skin damage caused by acne or simple sun exposure and it is much more potent when used on skin than Vitamin E or Vitamin C.

How should I use Matcha? Does it expire?

Matcha is such a versatile pantry item. You can use it in lattes, smoothies, smoothie bowls, straight up tea, mix it with dough and create fantastic bakery items whether it is sweet or savoury, mix it with Himalayan salt and pepper & sprinkle it over any savoury dish like; pasta dishes, salads, or soups. You can play with it so much and get various flavours, textures while enjoying the benefits of its nutrients. 

At Matcha Lifestyle we like to use it as a skin care product as well. You can DIY many products with it like; facial mask, body scrub, under eye patches, creams, body mist, facial cleanser etc.

*If you consume the product orally we recommend using it up within the first 9 months of opening to reserve it's full benefits. Matcha does not "expire" it just loses its freshness, optimal colour & taste usually after 12 months of production. It should be stored in a cool & dry place.

Is Matcha the same as Green Tea?

Green tea and Matcha Powder are from the same plant called Camellia sinensis. However, two important factors distinguish them from one another; They way they are grown and the way they are prepared for consumption.
Green tea comes in a form of leaf that we steep into hot water and discard with its bag or remove from the strainer. Unfortunately, during this steeping process much of its nutrient value gets depleted. 

On the other hand, when you drink matcha you actually ingest the plant itself as its leaves are stone-ground to a fine powder and blended with non-boiling water (80C degree) retaining a much higher antioxidant, caffeine and chlorophyll levels. 

Matcha contains more amino acids as well (like L-theanine), as it is grown in shade for the last 2 to 3 weeks before the harvest season. Meanwhile, green tea is exposed to the sunlight till the very end and is not forced to produce more of the "good stuff" on its own. 

*Matcha's leaf particles are not water soluble, hence, the clumps if not whisked or blended properly. For this reason, we recommend mixing it well and drinking it faster than a usual green tea.

Can I change my order or get a refund?

If you would like to change or cancel your order please contact us via email as soon as possible. If you have not received your tracking number yet, it means we have not shipped your order and are able to change it easily. In case you would like to cancel it before it has been shipped you will get your full refund within 48hours. 
Once your order is shipped we are unable to cancel it. You have to ship the product(s) back to us to claim a full refund. 
*In case the product arrives damaged we ask you to take a picture and send it to us. We will send you a replacement.


What are your shipping rates & times?

We know how you feel about paying shipping and adding extra costs at check-out. We've been there, we've done it too as customers. That's the reason why we came up with a progressive plan that includes us partially covering your shipping cost and sharing the expense with you! There are 3 levels of flat rate shipping fees within Canada and to the US as well. It is basically as simple as is; the bigger the purchase amount the smaller the shipping fee.

All orders over $100 come with complimentary shipping and you can also choose free local pick-up if you live in Calgary or surrounding areas. 

Standard shipping is 5-10 business days. Our aim is to get the product delivered to you within 5 business days, however, due to COVID-19 related transportation delays we left the 5-10 business days promise to avoid customer dissatisfaction.